How to Succeed in a Management Role
By Michael Fox, NRWA, CPRW, MBA
Congratulations, you received a promotion to Manager with all of the perks of respect, extra money, and potential for further advancement. However, you also have more responsibility and accountability while working longer hours. So what steps can you take to balance the new stresses and pressures that come along with a management career? Here are some dos and don'ts when it comes to managing your new job role.
- Work to set a good example by being on time, courteous, and professional.
- Maintain flow of communications with your employees, even when the subject is not easy to talk about. By not talking about issues simply because it is uncomfortable is unprofessional.
- Make sure your expectations and goals for the organization are communicated clearly too all team members.
- Ensure you listen to all viewpoints. You were promoted because you were intelligent and highly capable, but this does not necessarily mean you have all the answers. You must acknowledge that your employees are valued contributors and you should respect their input, time, and efforts.
- Create a team environment that treats people equally and with fairness.
- It is not your job as a Manager to make friends. Instead, it is your responsibility to inspire hard work and loyalty from your employees.
- You should not reprimand an employee in front of co-workers. This type of disciplinary action should take place behind closed doors. Verbal and written warnings should be done in respectful manner.
- As a Manager, you should not spread rumors or gossip that may impact your team's performance. Instead, you should keep it to yourself.
- You should not expect everyone to do things the way you do it. Instead, embrace the differences among your team, exploiting their strengths and not their weaknesses.
- Finally, don't over work yourself. In other words, don't try to implement every process or improvement in the first week. You should pace yourself and work to get to know your team.
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