Terms and Conditions

This service agreement provides terms and conditions relevant to the resume and career services you are ordering. By placing an order, you indicate acceptance of the terms of service.

Satisfaction Guarantee

The Resume Professionals is committed to the highest standards of quality in designing, writing, and producing resumes. The Resume Professionals measures success by the satisfaction of our clients. The Resume Professionals guarantees that you will be satisfied with the resume quality, or we will revise the resume at no extra charge. The term of The Resume Professionals Satisfaction Guarantee is 30 days from initial document delivery.

File Format

The Resume Professionals provides a copy of all documents in MS Word format. Because of technical differences in the equipment of our clients, The Resume Professionals is not responsible if the file does not appear as intended on your system. If your computer does not display the resume as intended, we offer a free PDF file – viewable with Acrobat Reader – on request.

Samples

The Resume Professionals occasionally uses resumes as samples in Web and print publications. All resumes used are fictionalized – information such as names, addresses, phone numbers, and employer names is changed to protect our client’s identity. We respect your wishes if you do not want to have your resume used – just notify us in writing if this is the case.

Accurate Information

The Resume Professionals, its agents and staff members, will not be responsible for any misleading or inaccurate information contained in career materials. As our client, you are responsible for final proofreading and the content of all documents.

Project Scope

The Resume Professionals will develop high-impact career documents based on your stated career goal and experience provided at the information-gathering stage. Any new information provided after the resume is developed is subject to a nominal update fee.

Exclusions and Warranty

Services are provided “as is” and without warranty of any kind. By accepting this agreement, you indicate acceptance and understanding as well as releasing The Resume Professionals from any and all liability.

Payment

Full payment is due at the time of ordering. Due to the nature of creative writing services, services are not subject to cancellation and fees are not refundable once you have ordered and received the proprietary career questionnaire. For your convenience, payment may be made by credit card, check, or money order, payable in U.S. dollars.

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